Help

Support

Email support@stialfitness.com and a person replies, usually within two business days.

Common questions

How do I cancel my subscription?

iPhone: Settings › your name › Subscriptions › Stial › Cancel. Android: Google Play › profile › Payments and subscriptions › Subscriptions › Stial › Cancel. Web: use the manage link in your receipt email, or email us.

How do I delete my account and data?

In the app, go to Me › Delete my account. This removes your account and everything you have logged, and cannot be undone. You can also email us and we will do it for you.

How do I get a copy of my data?

In the app, go to Me › Export my data.

How do I turn off the AI features?

Go to Me › Privacy and switch off AI features. You can still enter food by hand and your plan still adjusts from your logs.

How do I disconnect Apple Health, Health Connect or Garmin?

Go to Me › Connections in the app, or remove Stial in the source's own settings.

A food estimate looks wrong.

Estimates are a starting point. Tap any number to fix it before saving, or edit the meal afterwards in the food log.

Is Stial medical advice?

No. Check with a doctor before starting a new program.